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Service Agreement

Your payment of the invoice signifies your acceptance of the terms and conditions of this agreement as follows:

Site Doctor 911 agrees to provide the work outlined on the invoice for the total price stated on the invoice.

Payments may be made by credit card, PayPal and bank transfer.

Payments must be made in the currency stated on the invoice.

Payment must be made in full before the Work begins.

You agree to allow Site Doctor 911 all necessary access to read/write permissions, usernames and passwords to complete the Work.

You also agree to allow Site Doctor 911 access to any usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.

All access credentials required to perform the Work must be provided before any work begins. Examples of access credentials include WordPress username and password of an administrator-level account, FTP address plus username and password, username and password to web hosting control panel such as Cpanel or other panels, phpMyAdmin access to mySQL database, etc.

By providing these credentials, You agree that you are granting access to Site Doctor 911.

Any content that You want Site Doctor 911 to add to your website must be provided before the Work begins. Content must be provided to Site Doctor 911 in electronic format. Text is to be supplied to Site Doctor 911 in electronic format such as MS Word via e-mail or uploaded through a document sharing site.

Site Doctor 911 will not include any text, images or other data which it deems to be immoral, offensive, obscene or illegal.

Images which are supplied by You in an electronic format must be of a quality suitable for use. Site Doctor 911 will not be held responsible for any image quality which You later deem to be unacceptable.

Any links You would like added to your site such as links to video, social media sites or other websites must be provided to Site Doctor 911 before the work begins.

The nature of the Internet prevents Site Doctor 911 from guaranteeing the quality, suitability, completeness or accuracy of any of the material that Your site may be linked to. Consequently, Site Doctor 911 can accept no responsibility for the content of that material including any unsuitable or inaccurate material that You may want to include.

Once Site Doctor 911 has received payment and started work on a project, You cannot cancel the project. If you want Site Doctor 911 to stop work on the project, Your payment will not be refunded. If Site Doctor 911 determines that we are unable to complete the Work as per this agreement we will refund payment to you.

When projects are complete, Site Doctor 911 will require indication by You that the project has been officially approved. This approval can be given via email correspondence.

Site Doctor 911 shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Site Doctor 911’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

Site Doctor 911 makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Site Doctor 911 will not be held responsible for any and all damages resulting from products and/or services it supplies. Site Doctor 911 is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. You agree not to hold Site Doctor 911 responsible for any such loss or damage.

Site Doctor 911 does not accept liability for errors, omissions in, delays or interruptions to or cessation of access to the Client’s website, through negligence or for any other reason whatsoever. Site Doctor 911 does not guarantee that the Client’s website or third party websites will be free from viruses.

You agree to acknowledge that despite all reasonable precautions on the part of Site Doctor 911, there is a risk of unauthorized access to or alteration of transmissions of Your data, or of information contained on computer systems or on Site Doctor 911’s website. Site Doctor 911 does not accept responsibility or liability of any nature for any such losses which You may sustain as a result of such activity.

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