Our team of WordPress experts can handle all WordPress tasks, no matter how small (or how big!)Read More
You can rely on us to keep your WordPress website or blog healthy, safe and secure.Read More
What Our Clients Say
"I have been working with Katherine for over a year, her and her team of professionals are AWESOME!!! I have called Katherine in some very panicked situations and she ALWAYS fixes them if she can or advises me on what to do. Site doctor is awesome and I would highly recommend them to my friends & family."
Denise Kelly - DumpMan
First, as a customer you have exceeded my expectation, I find great value in your recommendations and the follow ups with GoDaddy, I wouldn't find this level of support anywhere.
A.A. - DigitMakers.ca
Site Doctor 911 was very fast to reply to my emails and I was very impressed with the work provided. Not only were my site requests completed, the Doc also took the time to explain some of what was being done so I could work on it myself, if need be, in the future. If you or someone you know is seeking any kind of website assistance, I highly recommend contacting Site Doctor 911, you will be just as impressed as I am. Thanks for everything Doc.
Dale Bouvier - DOA Community
Site Doctor 911 has been fantastic to work with. Doc is extremely efficient, well organized and does not miss any details. I particularly appreciate Doc coaching me thru the ins and outs of WordPress and collaborated with me until my site was where I needed it to be. And if I run into problems, Doc is not far away and ready to help. Highly recommend!
Vu Ngo - Cloud Coach Consulting Inc.
I felt the work was exceptionally professional while still including the whimsy needed for this project. It was on time, on budget and the team was pleasant to deal with. 10 out of 10!
Ann Harley - A Gift of Art
Your WordPress Support Team
Our mission is to provide the best WordPress support possible, while delivering the highest level of customer care imaginable.
Katherine Smith (aka Doc)
Founder, Lead Developer
Customer Care Specialist
Choosing a WordPress theme can be fun and overwhelming at the same time. Here are seven things to avoid when making your decision. Choosing a WordPress theme that isn’t well…Continued
If you’re like most small business owners or startup entrepreneurs, you’ve poured a lot of time, not to mention blood, sweat and more than a few tears into your venture.…Continued
Questions? We’ve Got Answers
We think so, but only you can answer that question. We’ll happily provide references from past clients, and samples of projects we’ve done. And you’re welcome to call us if voice-to-voice contact will help reassure you.
What experience do you have?
Combined we’ve got more than three decades of online experience. We specialize in WordPress and have a variety of experience in both the design and development aspects. We use all the current production tools and and programming methods.
Why should I hire you and not send the job offshore where I can get it done cheaper?
It’s true you can outsource projects for less than we charge, however we charge less than most North American web developers. Communication is a big part of ensuring jobs are done quickly and cost effectively. And we’ve got lots of experience fixing the jobs that were originally sent offshore.
What kinds of things can you help me with?
We can help you with pretty much anything to do with WordPress themes, plugins, core, security, and much, much more. Check out our WordPress support for more.
That’s difficult to answer until we’ve figured out what needs to be done. For straightforward projects, we’ll generally give you a project rate to do the work. For more complex projects like troubleshooting and cleaning up hacked sites, we might have to charge an hourly rate. We also offer WordPress support plans to keep your website or blog safe and secure, and WordPress Webmaster services for those who want us to take care of everything.
How do you accept payments?
We accept PayPal, credit cards, and in Canada we also accept Interac e-Transfer.
How long will it take?
We pride ourselves in our quick turnaround times. We’ll provide a timeline for your project along with our estimate.
What will you need from me?
We will need administrative access to your WordPress site. For some tasks we might also ask for FTP and database access.