Expert WordPress Support
So You Can Focus on the Important Stuff
How Can We Help You?
We have a team of WordPress experts standing by, ready to provide all the WordPress support you’ll ever need. Whether you do it yourself or want it done for you, we’re here when you need help with WordPress.
Our Mission is to Provide the Best WordPress Support Possible, While Delivering the Highest Level of Customer Care Imaginable.
“My heartfelt thanks! So many people and companies tried to fix this before, but nobody could find the clean and easy solution that Site Doctor 911 offered. I’m so relieved that the website is now fully functioning for the first time in a year, and I can get busy updating the site, blogging, and expanding the company’s reach.
I strongly recommend Site Doctor 911 for anyone using a WordPress site who needs some help from a friendly and super-efficient expert.”
Got Questions? We’ve Got Answers.
What kinds of things can you help me with?
We can help you with pretty much anything to do with WordPress themes, plugins, core files, security, and much, much more. If your site has been hacked, we can clean it up. If your WordPress site is slow, we can speed it up. If you need ongoing maintenance and support, we provide WordPress support plans.
What experience do you have?
We’ve got more than two decades of online experience. We specialize in WordPress and are experts in both the design and development aspects. But we are not web designers. We are the people who help you once your site is online. To do this we use a variety of professional-grade production tools and and programming methods.
Can I trust you?
We think so, but you’re not likely to trust us just because we say so. Only you can answer that question. You might want to check out what others who have used our services have to say about us.
Why should I hire you and not send the job offshore where I can get it done cheaper?
It’s true you can outsource projects for less than we charge, however we charge less than most North American web developers. Communication is a big part of ensuring jobs are done quickly and cost effectively, and something that can prove to be an issue when working with people from non-English speaking countries. We’ve got lots of experience fixing the jobs that were originally sent offshore.
How much will it cost?
We charge $51 per task. A task is pretty much anything WordPress related that can be completed in under thirty minutes. If we are unable to do the task, we will refund your money. If what you require is larger than the scope of a single task, we will let you know. We also offer WordPress support plans to keep your website or blog safe and secure. Support plan subscribers receive a significant discount on tasks.
How do you accept payments?
We accept PayPal, credit cards, and in Canada we also accept Interac e-Transfer.
How long will it take?
We pride ourselves in our quick turnaround times. We usually get the job done within 24 hours of task purchase.
What will you need from me?
We will need administrative access to your WordPress site. For some tasks we might also ask for FTP and database access. And if this sounds like a bunch of tech jargon don’t worry, we’ll explain everything to you in terms you can easily understand.
“Very responsive to my issues. Superb customer service… rare these days!”
Anjoe Physical Therapy
“Always like working with you! You get things done right away and there is good communication.”
“Took care of a couple issues for me right away. No surprise charges. Extremely satisfied!”
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